![]() Among the frustrations: these individuals are less able to file taxes electronically or reach IRS representatives than their counterparts on American soil. Also high on the list was the complexity of the tax code, hampering taxpayers and IRS agents alike.Īnother critical issue identified by the watchdog group was the additional burdens faced by overseas taxpayers. Complaints included delays in paying refunds, answering and addressing correspondence, and providing in-person assistance. Included in the report are legislative recommendations to strengthen taxpayer rights and improve IRS administration.Īccording to the group’s recently released report, the National Taxpayer Advocate Annual Report to Congress, a major obstacle for taxpayers in 2022 was continued processing delays due to IRS labor shortages following COVID. The group, an independent organization within the Internal Revenue Service (IRS) established in 2014, reports directly to the U.S. Every year the National Taxpayer Advocate Service (NTAS) compiles an analysis of the most serious problems facing taxpayers.
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